Hemlock Hill RV has EVERYTHING I wanted and then some

Thank you to everyone at Hemlock Hill. MITCH IS THE BEST SALESMAN ANYWHERE! After much searching and being shown campers that were specifically not what I asked for i was getting super frustrated (ie tell a salesperson what your max budget is, the max length and I was shown campers $40k more and 7 foot longer!) Walked into Hemlock Hill told MITCH my needs and he IMMEDIATELY knew what was available. Walked into that camper and was blown away! It has EVERYTHING I wanted and then some! I will not hesitate to recommend Hemlock Hill to everyone! - Teresa from Vernon, CT

BUYING FROM HEMLOCK HILL RV WAS A BREEZE!

Buying an RV at Hemlock has been a breeze! We got terrific customer service. Every question we had was answered and we felt comfortable as we went through the process Thanks Rich and the team! - Ed from Westport, CT

Made my wife and I were very comfortable

Pat Moran was upfront and completely transparent throughout the process. He made my wife and I very comfortable. Mitch in service has been giving us updates on the process to the few, very minor cosmetic things done that we noted during our PDI. Thanks! - David from Flanders, NY

First time RV Buyer and am HAPPY!

Hemlock Hill is a wonderful place to shop and buy an RV from. Stephen Britton is the best!!! I am new to owning an RV and Stephen was patient, kind and understanding when I was looking (which took a few months). He kept in touch and helped me every step of the way.

I thank you Stephen and EVERYONE Hemlock Hill RV!
- S. from East Haven, CT

WONDERFUL EXPERIENCE BUYING AN RV FROM HEMLOCK HILL RV

I had such a wonderful experience buying an RV from Hemlock Hill RV. My salesman Dave helped me every step of the way. I did some research and had an idea of what I liked and wanted. Dave took all the information and showed me a few other RVs that matched my preferences. He told me that he had an RV that he thought Id really like and he was right! It was perfect for me and I knew it was what I wanted as soon as I saw it! JB helped me get all the paperwork taken care of and I didnt have to worry about a thing! This is a great group of people and this business truly has a family feel. I will recommend this place to anyone looking into getting an RV! Ive never been happier! - T. from Old Lyme, CT

We are very pleased with our new trailer!

Hello Joe,
Just a quick note to say thankyou!

We are very pleased with our new trailer. It is fantastic. We just finished our first camping trip and the family loved it.

Many thanks to you and those of whom helped us. We got the trailer in time for opening day. The purchase and delivery exceeded our expectations. Delivery went smoothly. The check out prior to delivery was great. Your staff answered all our questions and pointed out all the features of the trailer.

Tom Brien - Tom

Great service experience!

Joe,

I wanted to thank you for the help with the service issue I had today, and apologize for bothering you while on vacation. Although the issue was not one that I needed resolved immediately, the thing that was bothering me was after having such a good experience with the sales department, and the delivery of our new trailer, I didn’t feel that I should be treated the way I was due to it being close to closing time, or that I was on the phone and not in the store, but to get even more grief from Sandy and I quote ” I shouldn’t have called you because your mother had just passed and you were on vacation” just amazed me, Joe I can be very easy going, if she had just picked her words better, and not kept me on hold the problem could have waited, it wasn’t that important. That said I appreciated the response you gave me, even though you were on vacation, and at the end of the day after all the calls, it all worked out fine, and the service department including Sandy came threw, and I appreciate the extra effort that was put in to make thing’s right.

The overall experience of purchasing our cougar fifth wheel from hemlock hill has been great, from Dave helping us threw the process of finding the trailer that fits our needs, you Joe for helping put the deal together with such a difficult trade in, Chris the master of financing, the great job that was done on the installation of the fifth wheel hitch in my truck, and the prep of the trailer, not to mention the walk threw that was full of great tips and good information about the trailer and towing it. As you know I was referred to you by our friend’s Rich and Jackie Frigon, I now can see first hand why he believes hemlock hill’s staff to be one of the best, and that said I feel comfortable referring other friends to you also, please let me take this time to thank you and all the staff of hemlock hill for a job well done, and we look forward to doing business with you in the future.

Thank you,

James R Giaimo - John

Great experience!

Missy, Jay in sales and the girl in parts (she owns a pug) are three outstanding employees who perform their jobs in a most friendly but professional manner. Our new camper had its challenges in the beginning with an assortment of issues. If it not had been for each of them doing respective jobs this could have been a completely different comment. My special thanks to Missy in service who went above and beyond to help us. Hemlock Hills is extremely fortunate to have such a caring and professional employee. She returned every call and responded to every email. Thanks to All - Fran